QUEST Integration
On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.
Overview and Resources
'Ohana Health Plan values what you do for our members. Maintaining a healthy community starts with providing quality care to those who need it most. We know our providers work hard to serve their patients.
Resources
- QUEST Integration Provider Manual (PDF)
- QUEST Integration Provider Quick Reference Guide (PDF)
- Provider Self-Service Quick Reference Guide (PDF)
- EPSDT Provider Toolkit (PDF)
- Know Before You Go Flyer (PDF)
- Provider Resource Guide (PDF)
- Provider Phone Access Guide (PDF)
- Appointment of Representative Form (PDF)
- Learn About Electronic Visit Verification (PDF)
- Notice of Non-Disclosure of Minor-Initiated Mental Health Care (PDF)
- Provider Portal Training Guide - How to Submit an Authorization (PDF)
- Weight Watchers Provider Enrollment Letter (PDF)
- Weight Watchers Provider Outcome Letter (PDF)
'Ohana Community Care Services
Learn about our managed behavioral health care plan.